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Southwest Airlines tackles burnout culture in first campaign under new marketing chief

9 October 2026

Spark Foundry is recognized as the media agency supporting the broader rollout of Southwest Airlines’ new Enter Airplane Mode platform, the airline’s first major brand campaign under Chief Digital and Marketing Officer Sabrina Callahan. The campaign addresses consumer burnout through an integrated experience that combines creative storytelling, digital engagement, and loyalty rewards, with Spark helping bring the platform to market across channels.

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